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Shipping Policy

Where all do we deliver?

We deliver to any and every postal address around the world. Kindly make sure that someone is there to receive the package when courier delivery is attempted. No deliveries are made on Saturdays & Sundays in most countries where 5 day work culture. Also on Festivals courier companies has a holiday. Further deliveries are generally made during normal working hours of courier companies and these vary from country to country.

Please note that there is no shipments made from the store on Sundays and public holidays as our logistics partner, do not make any pick-ups on those days.

Calculating cost 

Shipping cost is fix on each item. Please also note that the shipping rates are quantity based. Free shipping is to any address in India and delivery Internationally is charged at INR 999 per piece/ Suit.

We offer discount in shipping charges for bulk orders. See the chart below.

Number of Pieces Shipping Charges (Per Piece)
1 799 

Transit times

We ship all orders by fastest possible air courier services. Please note we take about 7-10 business days to process your order.

Address change requests

Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may send your alteration request to info@rivaa.in

VAT & Custom Duties

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. International customers are responsible for any customs or duty fees by their country. They are entirely your responsibility.

Billing Address and Shipping Address?

Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.

This is one of my favourite stores to order clothes from online. Rivaa always has the latest trends and their clothes are incredibly cheap.
– Lavanya -19 / 03 / 2015
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